Top 10 Best Network Management Software for E-commerce in 2025

Not every network monitoring solution is built for e-commerce. In this selection, we’re only showcasing tools that are tested, trusted, and fully compatible with the demands of modern online stores.

SolarWinds Observability

Looking to keep your online store fast, stable, and responsive? SolarWinds Observability is one of the most comprehensive solutions available. More than just a monitoring tool, it’s a full control center for your network infrastructure—whether you’re running on-premises, in the cloud, or in a hybrid environment. Its biggest advantage? It identifies issues before they impact your revenue.

Best For: Growing stores and omnichannel brands. Also a great fit for e-commerce businesses with diverse traffic sources (SEO, ads, marketplaces).

Key Features:

• Real-time monitoring (response times, uptime, traffic)

• Automatic network device discovery

• Intelligent alerts and anomaly detection

• Customizable dashboards

• Integrations with other SolarWinds tools (like NPM or NCM)

Pros:

• Unified view of all network components

• Supports cloud and on-prem environments

• Excellent for spotting friction points before they affect users

Cons:

• Setup and configuration require technical skills

• Higher pricing compared to freemium options

PRTG Network Monitor

PRTG is an all-in-one solution for monitoring every element of your network in real time: bandwidth, traffic, servers, cloud, routers, APIs—everything. For online retailers, it helps avoid slowdowns or outages during peak traffic, especially when juggling multiple tools and integrations.

Best For: Medium to large online stores and dropshippers relying on multiple SaaS tools, APIs, or logistics gateways.

Key Features:

• Real-time monitoring with custom alerts

• Highly flexible “sensor” system (traffic, CPU, memory, ping, etc.)

• Simple, customizable visual interface

• Performance tracking for networks, servers, and apps

Pros:

• Surprisingly easy to use for such a powerful tool

• Free version available (up to 100 sensors)

• Great for preventing bottlenecks on Shopify, WooCommerce, etc.

Cons:

• Can get expensive at scale

• May require a dedicated machine for complex setups

Auvik

Not a network expert but still want full visibility into your store’s infrastructure? Auvik is made for you. This 100% cloud-based solution automatically maps your entire network and sends alerts as soon as a device goes down or performance drops.

Best For: Small businesses, solopreneurs, or growing brands needing an easy-to-use solution without heavy technical overhead.

Key Features:

• Automatic network mapping

• Real-time monitoring of traffic, uptime, and errors

• Smart alerts and clean interface

• Configuration backups

• Secure remote access for troubleshooting

Pros:

• Very intuitive interface

• Quick deployment (no local servers needed)

• Perfect for small teams with limited IT resources

Cons:

• Lacks advanced features for very large infrastructures

• Fully cloud-based, so it depends on internet connectivity

ManageEngine OpManager

Need a tool that keeps an eye on everything without eating up your time? OpManager combines monitoring, intelligent alerts, and network mapping in a straightforward interface. It’s a solid choice if your store is scaling and you need real control over performance and stability.

Best For: Growing e-commerce businesses and teams connecting multiple tools (CRMs, ERPs, payment gateways).

Key Features:

• Real-time network monitoring (traffic, latency, uptime, packet loss)

• Interactive, automated network maps

• Smart alerts and customizable notifications

• Configuration management (backups, change tracking, compliance)

• Native integrations (Slack, ServiceDesk, Jira, Zapier)

• Detailed performance and anomaly reports

• Support for physical servers, virtual machines, and cloud environments

Pros:

• Clear, customizable interface

• Strong analytics for proactive issue resolution

• Works with many network devices

Cons:

• Advanced features are locked behind paid plans

• Learning curve for beginners

• Heavier deployment compared to fully cloud-based tools

Zabbix

Need a free, ultra-powerful, fully customizable solution? Zabbix is your go-to. This open-source software offers total control over network monitoring without any license fees.

Best For: Technical e-commerce teams and developers running complex infrastructures (WooCommerce, PrestaShop, Magento).

Key Features:

• Complete monitoring (network, servers, cloud, apps)

• Custom alerts with escalation workflows

• Interactive network mapping

• Bandwidth, performance, and uptime monitoring

• API integrations

• Advanced reporting and customizable dashboards

Pros:

• 100% free and open source

• Highly flexible and customizable

• Compatible with many devices and protocols

Cons:

• Complex setup and configuration

• Steep learning curve

• Not ideal for beginners without IT support

Nagios XI

A veteran in the monitoring space, Nagios XI is a powerful and highly customizable tool. It’s not for beginners—but for well-established stores with IT teams, it’s ideal for keeping full control over every layer of your e-commerce infrastructure.

It is best for established e-commerce brands, agencies, and dropshippers managing multiple servers, APIs, or SaaS integrations.

Key Features:

• Full network monitoring (traffic, latency, CPU load, memory, etc.)

• Advanced alerting with escalation rules

• Huge plugin library

• Custom dashboards

• Detailed analytics and reporting

• API and script-based integrations

Pros:

• Extremely powerful and customizable

• Handles complex, multi-site environments

• Strong open-source community and plugin support

Cons:

• Outdated interface and less user-friendly

• Requires scripting knowledge

• Steep learning curve

Domotz

Need something simple, intuitive, and efficient for monitoring your network—without drowning in technical details? Domotz delivers all the essentials for an e-commerce team looking to keep things running smoothly, even remotely.

Best For: Small businesses, solo dropshippers, or compact teams who need a quick, reliable, and easy-to-use monitoring tool.

Key Features:

• Automatic network mapping and device detection

• Real-time monitoring (traffic, uptime, issues)

• Secure remote access to connected devices

• Custom smart alerts

• Live topology tracking and connection diagnostics

• Configuration backup

Pros:

• Clean and intuitive interface

• Quick cloud-based deployment

• Solid value for money

Cons:

• Less feature-rich than enterprise tools

• Some advanced options require a paid plan

• Relies entirely on internet connectivity

Datadog

Running a complex cloud-based store with dozens of integrations and services? Datadog is a full-stack observability platform that brings everything into one place: network, servers, APIs, applications—all monitored and correlated in real time.

Best For: Omnichannel businesses and fast-scaling brands. Ideal for DevOps teams who need deep insights across an entire infrastructure.

Key Features:

• Real-time infrastructure and network monitoring

• Visual performance dashboards

• Smart alerts with custom thresholds

• Unified log, metric, and trace analysis

• Integrations with 500+ services (Shopify, AWS, Stripe, etc.)

Pros:

• Unified view of your entire tech stack

• Built for hybrid and cloud-native environments

• Excellent for anomaly detection and root cause analysis

Cons:

• Dense interface for beginners

• Can get pricey with scale

• Overkill for small stores with few integrations

OpenNMS

Looking for an open-source solution that gives you deep control and full flexibility? OpenNMS is built for enterprises and advanced users who want to customize everything—and skip license fees.

Best For: Technical shops, developers, or agencies wanting to self-manage their entire monitoring stack.

Key Features:

• Deep performance monitoring (traffic, uptime, errors)

• Auto-discovery and network topology mapping

• Custom alerts and incident handling

• Flow analysis, real-time graphs, detailed reports

• API and plugin integrations

• Customizable web UI

Pros:

• Fully open source and highly adaptable

• Excellent for complex/multi-site architectures

• Supports many protocols and hardware types

Cons:

• Requires technical knowledge for setup/maintenance

• Less user-friendly interface

• Not suitable for small businesses without IT support

NetCrunch

Want something plug-and-play that just works? NetCrunch offers a visual, hassle-free experience that’s great for small to midsize e-commerce stores needing reliable monitoring without deep configuration.

Best For: Smaller to mid-size online businesses and solo dropshippers looking for reliability and ease of use.

Key Features:

• Agentless real-time monitoring (traffic, device status, uptime)

• Auto-discovery and live network maps

• Smart alerts with customizable rules

• Visual dashboards, logs, and event reports

• Cloud service monitoring, SNMP support, port scanning

Pros:

• Fast setup and easy UI

• Great balance of simplicity and functionality

• Ideal for centralized network control

Cons:

• Not ideal for very large infrastructures

• Some advanced features require paid version

• Less flexible than open-source solutions

Comparison Table